“I am writing to express my heartfelt gratitude for the outstanding customer service and invaluable advice provided to me by your esteemed company.
Earlier today, I had the pleasure of speaking with a wonderful gentleman from your team after reaching out regarding a house survey and snagging list. From the moment we connected, it was evident that he genuinely cared about my concerns and was committed to helping me in the best possible way.
I was impressed by the level of attention and time he dedicated to understanding my situation. Despite my initial apprehensions, he reassured me that i was taking all the right steps and kindly offered some excellent points and tips. What truly stood out was his honesty and integrity. He never attempted to sell me a service that I did not require, as his expertise allowed him to recognise that it was unnecessary in my case. His sincere recommendation was a testament to his professionalism and customer-centric approach.
Please convey my deepest appreciation to the remarkable individual for his selfless assistance and sound guidance. His willingness to provide valuable advice without any expectation of personal gain is a testament to his exceptional character and commitment to customer satisfaction.
Should the need of a surveyor arise in the future, I can assure you that I will wholeheartedly choose Property Inspections NW without hesitations. Furthermore, I will eagerly recommend your esteemed company to my acquaintances, friends, and family members who may require your services. Your dedication to excellence and the calibre of your team is truly commendable.
Once again, please accept my sincerest gratitude for the outstanding service rendered to me today. It is heartening to know that there are professionals like you who prioritize the well-being and satisfaction of your clients. Whishing you continued success in all your endeavours.
warmest regards.”
“Good quality detailed survey provided within a reasonable time-frame for all involved. We are more than pleased with the information Malcolm has provided. We Would definitely recommend Malcolm for a property survey and will be encouraging others we know to consider his services if needed in the future. Thank you.”
“Property Inspections NW carried out a full building survey for us earlier this year. Malcolm was quick to reply to any communication I had with him, priced competitively and produced an excellent user friendly, super concise and detailed report. Our new house is very old with many ‘layers’ and this did not present any unknown issues to Malcolm as he is specialist in older buildings. He made what had been a very stressful buying experience much easier and he was a pleasure to deal with.
Thanks so much Property Inspections NW. I have recommended you to my brother who I’m sure will be in touch soon. E Roberts.”
“Excellent service from first contact. We received a detailed report, including photos, within 24 hours of the survey being carried out. Helpful advice received in a follow up call. Really pleased we used this surveyor – highly recommended.”
“The turnaround between finishing the survey and having the report was a hair over 24 hours and it was extremely detailed and thorough. I called him afterwards to go through a couple of bits he’d found and he bent over backwards to explain everything and even pointed me in the right direction with what to do next. This was my first experience with a surveyor but I won’t bother looking for another one if I need anything done in the area again. Malcolm, you’re a legend, thanks for doing such a great job.”
“Brilliant service, Malcolm managed to get the report returned to us within 24 hours following the survey after we explained the time pressure of our situation, the extra information and advice given to explain certain issues raised within the report both over the phone and by email was invaluable, would highly recommend and would use again, thank you!!”
“Property inspections NW are absolutely fantastic I couldn’t recommend them enough and I will definitely recommend them to anyone who needs a survey to be carried out.
Malcom explained things to us thoroughly being first time buyers we didn’t have a clue what we where doing! The report we received was above and beyond our expectations and have done a lot more than any other company would do!
Malcom is extremely efficient and we received our report extremely fast which was absolutely great.
Thanks again Malcom you’ve done a great job!”